Contact
A question, an idea, or something that isn't working as expected. Tell us about it.
Where should we start?
Only what's needed to help you.
Don't include passwords or banking details in your message: we'll never ask you for them.
Fields marked with are required.
Before you write
A few pointers so your question gets resolved on the first try.
Tell us what you were trying to do and what happened. If it's an issue, also add the device and browser you were using. Never include your password or banking details.
Choose "Help with my account or an issue" and tell us the email you registered with. You can also manage your plan and download your invoices from your profile in the app.
Choose "An idea or suggestion" and tell us what you'd like to be able to do and why it would be useful to you. Many of the current features came from messages like that.
Usually the same business day. If you write on a weekend or holiday, we'll reply the next business day.
We use your name and email only to reply to you. You can check the details in the privacy policy.